Privacy Policy

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Effective Date: March 1, 2026

Business Name: Eunoia Psych Services, PLLC

 

Eunoia Psych Services, PLLC (“we,” “our,” or “the practice”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or communicate with us electronically.

 

1. Information We Collect

When you visit our website or submit an Interest Form, we may collect:

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Personal Information You Voluntarily Provide

• Name

• Email address

• Phone number

• State of residence

• General information about the reason you are seeking services

 

Please do not submit sensitive or urgent clinical details through website forms.

 

Automatically Collected Information

Our website may collect non-identifying information such as:

• IP address

• Browser type

• Device type

• Pages visited

• General usage data

 

This information is used for website functionality and analytics purposes only.

 

2. How Your Information Is Used

We use collected information to:

• Respond to inquiries

• Contact you to schedule a connection call

• Provide requested information about services

• Improve website functionality and user experience

• Comply with legal obligations

 

Submitting an Interest Form does not establish a provider–patient relationship.

 

3. HIPAA & Protected Health Information (PHI)

Once you become an established patient, your protected health information (PHI) is governed by federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

 

A separate Notice of Privacy Practices will be provided at the start of treatment, outlining:

• How your health information may be used and disclosed

• Your rights regarding your health information

• How to file a privacy complaint

 

Website submissions are not intended for transmitting protected health information.

 

4. Telehealth & Electronic Communication

Eunoia Psych Services uses HIPAA-compliant platforms for telehealth and secure messaging.

 

While reasonable safeguards are implemented, you acknowledge that:

• Electronic communication carries inherent privacy risks

• Absolute security of internet transmissions cannot be guaranteed

 

You are encouraged to use secure patient portal messaging once established as a patient.

 

5. Cookies & Tracking Technologies

Our website may use cookies or similar tracking technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

 

You may adjust your browser settings to decline cookies if preferred.

 

6. Third-Party Services

We may use third-party services (such as website hosting, scheduling systems, or analytics tools) to operate our website. These providers may have access to limited information necessary to perform their services and are expected to maintain appropriate confidentiality standards.

 

Eunoia Psych Services is not responsible for the privacy practices of external websites linked from our site.

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information collected through our website.

 

However, no electronic system can guarantee absolute security. By using this website, you acknowledge and accept these inherent risks.

 

8. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

 

9. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding personal information submitted through the website, including the right to request correction or deletion of information, where applicable.

 

For established patients, HIPAA rights regarding protected health information are detailed in the Notice of Privacy Practices.

 

10. Policy Updates

Eunoia Psych Services reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

 

11. Contact Information

If you have questions about this Privacy Policy, please contact:

Eunoia Psych Services, PLLC

info@eunoiapsychservices.com